Frequently Asked Questions
Depending on the selected package, it may include an all-in-one computer or tablet, receipt printer, label printer, barcode scanner, consumables, and access to Beksar for 1 or 2 years.
Yes. For small retail locations, we offer compact solutions with a tablet and wireless equipment that are convenient even in limited workspaces.
Yes. If you already have an all-in-one computer or laptop, you can connect Beksar separately without purchasing a complete equipment package.
No. Online setup, onboarding assistance, and training are included in the price. You will also receive video tutorials and support when getting started.
Delivery times depend on the city and usually range from 1 to 5 days across Kazakhstan. Once the equipment has been dispatched, we will provide delivery details and the driver’s contact information.
Yes. For example, you can replace a wired scanner with a wireless one for a small additional fee. We will help you select the right equipment for your business.
In many cases, there is no need to purchase new equipment. We will check the compatibility of your existing devices and help connect them to the system.
Yes. After launch, you will have access to technical support, available daily from 10:00 a.m. to 8:00 p.m., with no days off or breaks.
No. The system runs in a web browser, so no complex installation is required. Simply log in and connect your equipment.
Yes. Beksar works with equipment from various manufacturers, provided compatible drivers are available. For example, you can connect receipt printers, barcode scanners, and label printers from different brands.
